Is The Window Place USA an authorized vendor for government window film procurement?

Yes. The Window Place USA is a SAM.gov-registered vendor (CAGE Code: 52MH9, DUNS: 807327700) and an authorized distributor of Saint-Gobain SolarGard architectural window films. We accept GSA SmartPay and P-Cards for federal and municipal procurement of ASTM F1642-compliant Armorcoat blast mitigation films and solar control films.

Which window film is recommended for school safety and delayed intrusion?

For school safety applications, we recommend SolarGard Armorcoat Safety and Security Window Film in 8-Mil or 14-Mil thicknesses. These films are tested to delay forced entry, buying critical time for law enforcement response, and hold shattered glass together to minimize injury during impact events. Both the 8-Mil and 14-Mil products are certified to ASTM F1642 blast mitigation standards.

Does SolarGard Ecolux 70 Low-E qualify for the Federal Energy Tax Credit?

SolarGard Ecolux 70 Low-E window film may qualify for the 30% Federal Energy Efficiency Tax Credit (Section 25C, IRS Form 5695) under the Inflation Reduction Act for qualifying residential installations through December 31, 2032, subject to an annual cap of $1,200. Consult your tax advisor to confirm eligibility for your specific installation.

Does The Window Place USA ship window film to all 50 states?

Yes. The Window Place USA ships factory-sealed SolarGard master rolls via FedEx Ground and Freight to all 50 states. Orders placed before 2:00 PM EST are eligible for same-day dispatch. We do not offer overnight or expedited shipping options.

Shipping & Returns

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Shipping & Returns Policy

Shipping

All orders are fulfilled and shipped via Standard 3-5 Day FedEx Logistics. We do not offer same-day or Standard 3-5 Day FedEx Logistics. Orders placed before 12:00 PM EST on business days (Monday–Friday) are typically processed the same business day.

Carrier: FedEx Ground / FedEx Home Delivery
Transit Time: 3–5 business days after shipment
Flat Rate: $35.00 per order (Continental US)
Tracking: A FedEx tracking number will be emailed upon shipment
Packaging: All master rolls are shipped in factory-sealed protective tubes

Orders are shipped Monday through Friday, 9:00 AM – 5:00 PM EST. Orders placed on weekends or federal holidays will be processed the next business day.

Returns Policy

No returns or "change of mind" refunds are accepted. All sales are final.

Returns are strictly limited to the following circumstances:

Factory-Damaged Product: If your roll arrives with a manufacturer defect (e.g., bubbling, delamination, or core damage from the factory), you must report the issue with clear photographs within 48 hours of delivery.
Incorrect Product Shipped: If we ship the wrong SKU, width, or product, you must report the discrepancy with photographs within 48 hours of delivery.

To initiate a valid return claim, email inquiries@thewindowplaceusa.com with your order number, photos of the damage or incorrect item, and the original packaging. Claims submitted after 48 hours of delivery will not be accepted.

Approved returns will receive a prepaid FedEx return label. Refunds are issued to the original payment method within 5–7 business days of receiving the returned item.

Contact Us

For all shipping and returns inquiries, contact us at:

Email: inquiries@thewindowplaceusa.com
Hours: Monday – Friday, 9:00 AM – 5:00 PM EST

Ready to Purchase?

Ready to order? Browse our full catalog of window films

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